Posted on December 1, 2010.
Luggage Repair - When luggage is worth the cost to repair? What do you do when the wheel comes off your luggage? Or, pull the handle of the bag while you wheel down the tarmac at the airport? Or, since you have filled out a bunch in your "stretch" carry-on, the zipper rips and what do you do? Do you repair your luggage or did you simply replace it? Each issue of compensation is unique. However, be aware of the cost to repair, and then evaluate the cost of repair to the cost of buying a new bag. Here are some guidelines for repairs luggage.
Pete Silverman, head of luggage repair in Luggage Irv's , commented, "Over 80% of repairs are luggage in four areas: 1) wheels, 2) handles, 3) telescopic or retractable handles and 4) zip or seams. ... The majority of repairs to the wheels are damaged or missing baggage and luggage "repair tears Among the other materials, locks, hinges, clasps and pockets ripped The cost of repair of each item varies by manufacturer, however, a rule is as follows : replacement wheels is $ 25 per wheel, grab handles (non-mobile) are $ 25 to $ 35 and a telescopic handle for $ 45 to $ 65;. $ 25 and $ 35 for joint repair torn and zippers This includes parts and labor.
So the question remains, if you repair it or just buy something new? According to Pete Silverman for the more expensive brands, it is usually best to fix it. "If the case cost more than repair and general condition of the bag is good, then it is probably worth your time and investment to repair the bag." "However, if your bag does not cost much, then it is simply a better investment to buy a new bag," he concludes.
Many manufacturers offer popular luggage or a lifetime or 10 year warranty (which means their luggage after 10 years of road travel anyway?). Some of the better brands have a "no questions, no excuses" warranty, others offer guarantees that simply do not cover damage to aircraft.
Who offers the best warranty in the luggage industry? Four major manufacturers offer a lifetime of baggage - no questions asked Repair: Briggs and Riley, Eagle Creek, Victorinox and the new Hartmann Luggage. Briggs and Riley guarantee is simple: each bag they sell is supported by "mere" guarantee. If your bag is ever broken or damaged, no matter how it happened, they will repair it free-simple as that! You'll pay slightly more for Briggs, but it's worth it. Eagle Creek each item is made to last a lifetime (with a lifetime warranty to back it up!) And Eagle Creek will repair or replace, regardless of how it is damaged. Victorinox (Swiss Army luggage think) now offers a lifetime warranty on their collections and Hartmann luggage it offers on their collections from January 2010.
Luggage Irv is a authorized service center for American Tourister, Briggs & Riley, Victorinox, Boyt, Delsey, Eagle Creek, Kenneth Cole, International Traveler, Kipling, Lodis, Mercury, and seventy other leading brand manufacturers. Irv's Luggage makes is the largest service center in the Midwest. "With today's technology, we often obtain digital photographs of compensation issues," said Pete Silverman. "We can send an email to the customer an estimate for repairs and an estimate of how long it will take. The UPS customer can we repair them and we'll fix it and return the bag," he concludes.
Irv's Luggage is a family busine.